Showing posts with label Consumer. Show all posts
Showing posts with label Consumer. Show all posts

Oct 6, 2011

Wired: Millenials vs. Baby Boomers

Time Inc. Reveals Brain Study, Preliminary Data Suggests 'Digital Natives' Are In Fact Different

Here is an interesting article about Millennials vs. Baby Boomers and how these new "Millennial" Consumers (age 16 - 29 ((although this time line has been debated and is often considered a combination of Gen Y and Gen Z))) are wired differently. To the frustration of many an Advertising executive, these consumers will actually absorb the media around them in a different way than traditional media allows. As the article talks about, it's the difference between "Digital Natives" (Millennials) and "Digital Immigrants" (Baby Boomers). Baby Boomers are embraced by the media and traditional advertisers but, as they are rapidly coming of age, marketers will need to start considering how to advertise to this new millennial market. With the Millennials participating in protests like "Occupy Wall St." around the nation - in which they beg for a change in the old system - developing new digital strategies and changing the way one advertises could be key to embracing and marketing to this new generation of consumers.

May 12, 2011

May 2011 Newsletter: A Growing Multicultural Market

South Hackensack, NJ
May 12th, 2011
E-Tech May Newsletter
by Candace Kennedy candace@ethnictechnologies.com

In 2010, The Census counted 50.4 Million Hispanics, 38.9 Million African Americans and 14.6 Million Asians living in the USA. If anything, numbers like this should get your attention and entice you as a marketer to start building a brand loyalty among these high growth segments of our population. These estimated population numbers should be used as a reference or starting point for any successful direct marketing campaign targeted towards these consumers. Remember the numbers here reflect the estimated total populations for each group and for any direct campaign your target market with be much lower. The use of highly actionable data, utilizing intelligent research and market analytics down to the granular levels of Ethnicity, Language Preference, Religion, Assimilation and Gender helps guide any successful multicultural initiative. Adding key intelligence about your consumers, both current and potential, is the main ingredient for growth.

Conventional wisdom in today’s multicultural climate says that America is a melting pot of many different races, cultures, religions and beliefs. Try mixing up ten different cheeses in a pot then try to find the different taste values of each. It is very difficult to do. The same idea applies to identifying the different races, cultures and religions that make up our nation. The segmentation system that we habitually use simply divides the population into color or racial categories: White, Black, Hispanic, and Asian. A better approach is to see the diversity in America as a mixed salad, where each ethnicity is a different ingredient and can be identified. This method, if used properly applies to the many ethnicities and different cultures in our nation and each can be identified.

Marketers, researchers, advertising agencies and the media often market to Hispanics as a separate group from Whites, Blacks and Asians. When you take an in-depth look at the Hispanic population in the United States they often associate with one or more of the aforementioned racial groups and those racial groups can be correlated to their country of origin or cultural identity. An individual or family from Puerto Rico does not exhibit the same cultural identity or buying habits as those of a family that has immigrated to the US from Mexico. If that is the cases then why do marketers, researchers, advertising agencies and the media often approach Hispanics as a whole with the same exact offers, disregard their country of origin and then complain that their campaigns were not successful? Even the dialect of the Spanish language they speak differs.

The same issues arise and in greater depth when attempting to target the Asian community, the "One Size Fits All" mentality is often the method used and low response rates and product interests are the norm. With so many different Asian countries of origin and Asian languages of preference currently residing in the US, it is the smart marketer that embraces technology that allows them to identify all ethnicities, countries of origin and languages that are available. An offer tailored to a Chinese American living in San Francisco, CA should differentiate from one being tailored to a Korean American living in Fort Lee, NJ or a Vietnamese American living in Houston, TX. Now if you add into the mix the different levels of Assimilation and Acculturation, the buying habits and traditional cultural customs the individual embraces are all over the chart.

Many ethnic and religious groups in the United States maintain a strong cultural identity. They are often attracted to communities with their same ethnicity, communities in which many traditional cultural customs are maintained. Given that the ethnic diversity in the US is far more reflective of a global landscape, it is even more important for marketers to fully understand cultural differences, language preference, purchasing habits and other socioeconomic information and integrate those variations into their everyday marketing strategies and tactics. The time for the “One Size Fits All” methodology is gone, embrace the fast growing multicultural segments within our population and build your brand loyalty now and into the future.

Schedule a meeting with your E-Tech sales representative during the All for One Marketing Summit 2011 presented by DM Days. Stop by and visit us at booth #1100.

The Company

Aug 24, 2010

Financial Opportunities for the Hispanic Consumer


South Hackensack, NJ
August 24th, 2010
by Candace Kennedy candace@ethnictechnologies.com

Hispanic Heritage Month is just around the corner and being celebrated nationwide beginning on September 15, 2010, the anniversary of independence for five Latin American countries – Costa Rica, El Salvador, Guatemala, Honduras, and Nicaragua. Mexico achieved independence on September 16th and Chile on September 18th.

Financial Opportunities for the Hispanic Consumer

Some U.S. banks and insurance companies, unlike many media and grocery businesses have limited marketing their products and services specifically to Hispanic consumers. This may have made sense in the past, since the majority of the 45 million + Hispanics who live in the United States typically spend less than the average U.S. consumer on financial services but more on groceries and Spanish-language media. Sidestepping the Hispanic market made sense to financial institutions, until now.

Financial institutions could be missing out on a huge opportunity. By 2011, spending by Hispanics living in the United States will probably have risen to more than $975 billion a year, from around $500 billion in 2006. Financial services are projected to account for a substantial part of that increase. Industries that currently cater to the Hispanic market benefit conspicuously from the growing population. Industries such as housing, health care, and financial services that target middle and upper-income consumers are likely to benefit significantly as Hispanic household incomes rise.

To succeed in this diverse market, banks and insurance companies will have to do more than translate their brochures into Spanish. Financial institutions benefit from the lessons learned by other consumer product marketers. In courting Hispanics, financial-services companies must not only attract a new customer segment but also change its buying behavior. Financial institutions will have to educate the Hispanic consumers about such products as mortgages and insurance. Once educated, the Hispanic consumer will seek these “aspirational” products and services. For Hispanics, these financial products become part of “Living in America”.

The incomes and assimilation levels of Hispanic consumers vary widely. Banks should offer a choice of products at every rung of the ladder: from inexpensive services like international wire transfers, pre-paid cards and check cashing targeted at recent immigrants, to mortgages and insurance products geared toward the emerging middle class, to the full portfolio of financial services for second- and third-generation Hispanic consumers.

Clustering all Hispanics in one large category is not the most profitable approach since many different groups compose that market. Nonetheless, there are trends that can be highlighted. For example, purchase decisions among many Hispanics are driven by familiarity or lack of familiarity with brands. The bulk of Hispanic consumers, particularly those who are Spanish dominant buy products and services that they recognize and know something about. They strive to be “more” American. Once sold on a “brand” they will share their experiences with others in their immediate circle.

Marketing to the Hispanic consumer has at its core the establishment of a relationship between the seller and the buyer. Hispanics are particularly sensitive to the establishment and maintenance of that relationship. The Hispanic consumer is generally more sensitive to offers that are acceptable to family and friends as a good decision. We see both individual and external attributes that drive the decisions differently within this segment. Product and offer attributes such as price and availability and perceptual attributes such as quality, benefits, and cultural sensitivity are obviously key drivers in the purchase decision. Theses distinctions are important. Businesses cannot reap the rewards from this segment unless they understand and target it.


Hispanic Demographic Information Snapshot
http://12.162.123.172/multicultural_information/etech_process/hispanicsdemo.html

At Ethnic Technologies we are here to help you understand and market to the Hispanic consumer with fresh, accurate and comprehensive data, modeling and analysis.

Ethnic Technologies
will be exhibiting at 2 up coming venues in September and October 2010. Contact an E-Tech representative to learn more about our products, services at one of these events.
1. September 30th at the Hispanic Digital and Print Media Conference at The Scholastic Auditorium & Greenhouse with Rooftop Terrace NYC, NY. Portada’s Connecting National Brands to Local Audiences.
2. October 10th through the 12th at the DMA National Conference and Exhibition at the Moscone Convention Center in San Francisco CA.


Ethnic Technologies, LLC - Hispanic Insight

Ethnic Technologies, LLC
is the platinum standard in multicultural marketing. The result of over 40 years of continuous ethnic, religious and language preference research, E-Tech allows clients to segment their database by ethnicity, religion, language preference and Hispanic country of origin more accurately and comprehensively than any other approach. The EthniCenter® offers an Assimilation Index, which distinguishes Hispanic individuals based on their ability to speak their Native Language or understand the language of their prevailing culture. E-Tech incorporates a unique approach for the different Hispanic Countries of Origin. After identifying their specific names, E-Tech does a neighborhood analysis using multi-sourced information compiled from our research team. From that data, E-Tech is able to accurately identify the Hispanic individuals' Country of Origin. The incorporation of Enhanced Neighborhood Analytics (ENA) technology in E-Tech Version 7.3 establishes a new and unprecedented level of granularity and completeness in the ethnic marketing industry. Clients also benefit from and acquire ethnic mailing, telemarketing and email lists for both the United States and Canada. The analytics department at E-TECH offers ethnic data appending services and mapping to provide businesses with an overview of new and existing markets.

E-Tech ® and The EthniCenter ® are registered trademarks of Ethnic Technologies, LLC